Facebook

<style> /*************************************************** Global CSS ********************************************************************/ @font-face { font-family: EuclidCircularBold; src: url("https://s.axs.com/axs-php7/bundles/aegaxs/fonts/Euclid/EuclidCircularB-Bold.woff2") format("woff2"), url("https://s.axs.com/axs-php7/bundles/aegaxs/fonts/Euclid/EuclidCircularB-Bold.woff") format("woff"); } @font-face { font-family: EuclidCircularMedium; src: url("https://s.axs.com/axs-php7/bundles/aegaxs/fonts/Euclid/EuclidCircularB-Medium.woff2") format("woff2"), url("https://s.axs.com/axs-php7/bundles/aegaxs/fonts/Euclid/EuclidCircularB-Medium.woff") format("woff"); } @font-face { font-family: EuclidCircularRegular; src: url("https://s.axs.com/axs-php7/bundles/aegaxs/fonts/Euclid/EuclidCircularB-Regular.woff2") format("woff2"), url("https://s.axs.com/axs-php7/bundles/aegaxs/fonts/Euclid/EuclidCircularB-Regular.woff") format("woff"); } @font-face { font-family: EuclidCircularBoldItalic; src: url("https://s.axs.com/axs-php7/bundles/aegaxs/fonts/Euclid/EuclidCircularB-SemiboldItalic.woff2") format("woff2"), url("https://s.axs.com/axs-php7/bundles/aegaxs/fonts/Euclid/EuclidCircularB-SemiboldItalic.woff") format("woff"); } .h-euclid-circular-bold { font-family: EuclidCircularBold; } .h-euclid-circular-medium { font-family: EuclidCircularMedium; } .h-euclid-circular-bold-italic { font-family: EuclidCircularBoldItalic; } #page-relative-block, #page-relative-block > .layout-wrapper{ padding: 0 !important; } img { max-width: 100%; } .fan-guide-main-container { font-family: EuclidCircularRegular; margin: 0 auto; font-size: 20px; } .fan-guide-inner-section { max-width: 80%; margin: 0 auto; } .main-title { font-size: 48px; font-family: EuclidCircularBold; line-height: 1; } .fan-guide-main-container a { color: #0069d6; font-size:16px; font-family: EuclidCircularBold; display: inline-block; } .bolded { font-family: EuclidCircularBold; font-weight: bold; } /*************************************************** END Global CSS ******************************************************************/ /*************************************************** Section Specific CSS ************************************************************/ .fan-guide-ticketing-section { position: relative; background-image: url("https://s.axsqa.com/uploads/5e3b66eecfeca-solo-singer.jpg"); background-position: top; background-repeat: no-repeat; max-width: 1450px; background-size: contain; color: #fff; /* min-height: 700px; */ } .fan-guide-ticketing-section .fan-guide-inner-section { } .fan-guide-ticketing-section-top-wedge { position: absolute; top: 0; left: 0; } .fan-guide-ticketing-section-bottom-wedge{ position: absolute; bottom: 0; left: 0; } .fan-guide-ticketing-title { color: #43eea1; font-size: 64px; margin-bottom: 16px; } .fan-guide-ticketing-subtitle { font-size: 28px; margin-bottom: 64px; } .fan-guide-ticketing-basics { color: #505050; } .ticketing-basics-title { color: #6400ed; margin-bottom:12px; } .ticketing-basics-subtitle { color: #505050; font-size: 24px; margin-bottom: 49px } .ticketing-basics-container-title { color: #00a7a3; font-size:32px; margin-bottom: 40px; font-family: EuclidCircularBoldItalic; } .ticketing-basics-inner-section { display: flex; flex:1; } .ticketing-basics-inner-section > * { flex: 1; } .ticketing-basics-inner-section svg { } .fan-guide-partners-section{ color: #fff; position: relative; background-color:#11225f; } .partners-section-top-wedge { position: absolute; top: 0; } .partners-section-bottom-wedge { position: absolute; display:block; bottom: 0; } .fan-guide-ticket-prices-section { background-color: #F6F6F6; position:relative; } .ticket-prices-section-top-wedge{ position: absolute; /*margin-top:-16px;*/ } .ticket-prices-section-bottom-wedge{ position: absolute; bottom:0; left:0; } .ticket-prices-inner-section { display: flex; flex-wrap: wrap; justify-content: space-between; } .ticket-prices-inner-section > * { width: 45%; } .ticket-prices-inner-section-img { display:inline-block; text-align: center; padding-top: 20px; } .fan-guide-ticket-types-section { margin-top: 65px; padding-bottom: 80px; } .fan-guide-ticket-types-inner-section { display: flex; justify-content: space-between; align-items: baseline; flex-wrap: nowrap; } .ticket-types-section-column { margin-top: 24px; width: 20%; } .ticket-types-section-column-img-wrapper { text-align: center; } .ticket-types-section-column-img { margin-bottom: 24px; } .ticket-types-section-column-title { font-size: 16px; font-weight: bold; margin-bottom: 33px; } .fan-guide-refunds-section { background-color: #F6F6F6; padding-top: 64px; } .fan-guide-refunds-section svg { margin-bottom: -16px; } .fan-guide-ticketing-reimagined-section { background-color: #091746; color:#fff; } .ticketing-reimagined-section-title { margin-top: 64px; margin-bottom: 16px; color:#eecd43; } .fan-guide-ticketing-reimagined-section h3 { margin-bottom: 40px; font-size: 24px; } .fan-guide-ticketing-reimagined-section svg { max-width: 100%; z-index: 999; position: relative; } .fan-guide-axs-mobile-section { position: relative; color: #363636; background-image: linear-gradient(to left, #eecd43, #f19a33); } .fan-guide-axs-mobile-section .fan-guide-inner-section { min-height: 800px; } .fan-guide-axs-mobile-section h3 { font-family: EuclidCircularBoldItalic; font-weight: bold; color:#fff; max-width: 50%; font-size: 32px; margin-bottom: 64px; margin-top: 40px; } .axs-mobile-inner-section { font-family: EuclidCircularRegular; display: flex; } .axs-mobile-inner-section-column { flex: 1; position: relative; } .axs-mobile-inner-section-column:not(:last-child){ margin-right: 90px; } .axs-mobile-angled-phone { position:relative; z-index:111; } .axs-mobile-img-container { position: relative; } .axs-mobile-img-container:after { content: ""; position: absolute; bottom: 0; left: 0; width: 100%; height: 20%; background-image: linear-gradient(to top,#eecd43 0%,rgba(9,23,70, 0) 100%); opacity: .7; z-index: 1; } .group-concert-img { max-width: 100%; margin-top: -17vw; z-index: 1; position: relative; display: block; } .fan-guide-features-section { position: relative; } .fan-guide-features-inner-section { padding-top: 50px; padding-bottom: 50px; } .features-section-top-wedge { position: absolute; bottom:0; left:0; } .features-section-bottom-wedge { position: absolute; } .fan-guide-selling-tickets-section{ position: relative; background-image: url('https://s.axsqa.com/uploads/5e3b68bc9c8e2-selling-tickets-bg.svg'); background-position: center center; background-repeat: no-repeat; background-size: cover; height: 1000px; margin-top: -350px; } .fan-guide-selling-tickets-inner-section { position: absolute; left:50%; top:50%; transform: translate(-50%, -50%); width:100%; color: #fff; padding-top: 24px; padding-bottom: 16px; } .fan-guide-download-app-section { text-align: center; } .fan-guide-download-app-inner-section { display: flex; flex-direction: row; } .fan-guide-faq-section { position: relative; background-image: url('https://s.axsqa.com/uploads/5e3b691ceb16f-have-questions-bg.svg'); background-position: center center; background-repeat: no-repeat; background-size: cover; height: 681px; margin-top:-370px; color: #fff; } .fan-guide-faq-inner-section { padding-top: 100px; position: absolute; left: 50%; top: 60%; transform: translate(-50%, -50%); text-align: center; } .faq-btn-class{ border: 1px solid white; padding: 10px; width: 260px; height: 40px; display: inline-block; margin-top: 40px; color: #fff !important; font-weight: bold; } /*************************************************** END Section Specific CSS ************************************************************/ /***************************************************** TABLET CSS ************************************************************************/ @media (min-width: 551px) and (max-width: 959px) { .fan-guide-ticket-types-inner-section { flex-wrap: wrap; } .ticket-types-section-column { width: 47%; } .axs-mobile-inner-section { flex-direction: column; padding-bottom: 250px; } .fan-guide-axs-mobile-section h3 { max-width: 100%; margin-top: 25px; margin-bottom: 40px; font-size: 24px; } .axs-mobile-inner-section-column{ flex-shrink: 0; margin-right: 0 !important; } .angled-phone-container { text-align: center; margin-top: 16px; margin-bottom: 40px; } } /***************************************************** END TABLET CSS ************************************************************************/ /***************************************************** MOBILE CSS ************************************************************************/ @media (max-width: 550px) { .fan-guide-main-container { margin: 0 auto; font-size: 16px; } .fan-guide-inner-section { max-width: 90%; } .fan-guide-ticketing-title { font-size: 40px; } .fan-guide-ticketing-subtitle { font-size: 20px; margin-bottom: 40px; } .ticketing-basics-inner-section { flex-direction: column; } .dual-phones-container img { max-width: 282px; } .dual-phones-container { text-align: center; } .ticketing-basics-title { font-size: 32px; } .ticketing-basics-subtitle { font-size: 20px; margin-bottom: 32px } .ticketing-basics-container-title { font-size: 24px; } .fan-guide-ticket-types-section { margin-top: 40px; padding-bottom: 40px; } .fan-guide-ticket-types-inner-section { flex-wrap: wrap; } .ticket-types-section-column { flex-wrap: wrap; width: 100%; margin-right: 0 !important; } .ticket-types-section-column-title { margin-bottom: 12px; } .axs-mobile-inner-section { font-family: EuclidCircularRegular; flex-direction: column; padding-bottom: 150px; } .fan-guide-axs-mobile-section h3 { font-family: EuclidCircularBoldItalic; max-width: 100%; margin-top: 25px; margin-bottom: 40px; } .axs-mobile-inner-section-column{ flex-shrink: 0; margin-right: 0 !important; } .angled-phone-container { text-align: center; margin-top: 16px; margin-bottom: 40px; } .axs-mobile-angled-phone { position: relative; max-width: 130px; } .ticket-prices-inner-section { flex-direction: column; } .ticket-prices-inner-section > * { width: 100%; } .ticketing-reimagined-section-title { margin-top: 34px; margin-bottom: 8px; color:#eecd43; } .fan-guide-refunds-section { padding-top: 40px; } .fan-guide-selling-tickets-section{ /*position: relative;*/ background-image: url('https://s.axsqa.com/uploads/5e3c9fe4222f4-selling-tickets-bg-mobile.svg'); background-position: initial; background-repeat: no-repeat; /*background-size: cover;*/ height: 800px; margin-top: -185px; } .fan-guide-selling-tickets-inner-section { top: 45%; } .fan-guide-download-app-inner-section { flex-direction: column-reverse; } } </style> <div class="fan-guide-main-container"> <div class="fan-guide-ticketing-section">  <svg class="fan-guide-ticketing-section-bg h-desktop-only" viewBox="0 0 1440 1043" style="width: 100%; margin-top:100px; font-size:24px; display:inline-block"> <use xlink:href="#fan-guide-ticketing-section-bg"></use> </svg> <svg class="fan-guide-ticketing-section-bg-mobile h-desktop-hide" viewBox="0 0 375 627" style="width: 100%; margin-top:13vw; font-size: 16px"> <use xlink:href="#fan-guide-ticketing-section-bg-mobile"></use> </svg>   </div> <div id="ticketing-basics" class="fan-guide-ticketing-basics fan-guide-inner-section"> <h2 class="ticketing-basics-title main-title h-euclid-circular-bold"> Ticketing Basics </h2> <h3 class="ticketing-basics-subtitle h-euclid-circular-medium"> Events From Start to Finish </h3> <p> When a venue, team, or promoter prepares for an upcoming event, they have hundreds if not thousands of tickets that they want to get into the hands of fans. </p> <div class="ticketing-basics-inner-section" style="margin-top:40px"> <h2 class="ticketing-basics-container-title h-mobile-only">That's where AXS comes in.</h2> <div class="dual-phones-container"> <img alt="Picture of phones" src="https://s.axsqa.com/uploads/5e3b638756193-dual-phones.jpg"> </div> <div> <h2 class="ticketing-basics-container-title h-mobile-hide">That's where AXS comes in.</h2> <p> Through our industry-leading services and technology, our event partners give fans a secure and simple way to purchase, receive, and use their tickets. Explore each step of the ticketing process below. </p> <div class="vertical-center-align" style="margin-top: 40px"> <svg style="border-radius:50%; width:24px; height:24px; margin-right: 8px; color:#fff" viewBox="0 0 24 24"> <use xlink:href="#down-arrow-white"></use> </svg> <a href="#ticketing-reimagined-section">Ticketing Reimagined</a> </div> </div> </div> </div> <div class="fan-guide-partners-section" > <div style="position: relative;"> <svg class="partners-section-top-wedge" viewBox="0 0 1440 389"> <use xlink:href="#fan-guide-partners-section-top-wedge"></use> </svg> <img alt="Nitto ATP Final Court Shot" src="https://s.axsqa.com/uploads/5f485394df8da-nitto-atp-final-2019-court-shot-1@3x.jpg" style="width: 100%"> <svg class="partners-section-bottom-wedge" viewBox="0 0 1440 457"> <use xlink:href="#fan-guide-partners-section-bottom-wedge"></use> </svg> </div> <div class="fan-guide-inner-section" style="padding-top: 8px"> <p class="bolded" style="margin-bottom:16px"> Partnering with Venues, Teams & Promoters </p> <p> It all starts with our event partners – the venues, teams, and promoters responsible for events. Our partners plan their events and own their ticket inventory, and they use AXS to sell tickets on their behalf. We work directly with these event organisers so you can be confident every ticket you purchase with AXS is 100% official and authentic. </p> <p class="bolded" style="margin-top: 64px; margin-bottom:16px;"> Setting Onsale & Presale Dates </p> <p> For every event on AXS, our partners tell us how many tickets are available and when they should go on sale through our site and app. In addition to general public onsales, there can be presales, opportunities for select fans to purchase tickets early. Some presales require passwords from third parties like artists, credit card companies and fan clubs. </p> </div> </div> <div class="fan-guide-ticket-prices-section"> <div style="position: relative"> <svg class="ticket-prices-section-top-wedge" viewBox="0 0 1440 319"> <use xlink:href="#fan-guide-ticket-prices-section-top-wedge"></use> </svg> <img alt="Photo of Pool Party" src="https://s.axsqa.com/uploads/5e3b63ed8e53b-pool-party.jpg"> <svg class="ticket-prices-section-bottom-wedge" viewBox="0 0 1440 212"> <use xlink:href="#fan-guide-ticket-prices-section-bottom-wedge"></use> </svg> </div> <div class="fan-guide-inner-section"> <div class="ticket-prices-inner-section" style=" margin-top:33px"> <div> <p class="bolded" style="margin-bottom: 16px"> Deciding Ticket Prices & Fees </p> <p> Our event partners also decide ticket prices, including the face value and the fees. It’s important to note that fans set the price of resale tickets (see more on resale tickets below), but to keep things fair, we have capped the top price at 10% above the original price paid. After collecting payment from fans for a purchase, AXS keeps a portion of the fees and give the rest, including the entirety of the face value, to our event partners. We use our portion to support and develop our services and technology. </p> </div> <div class="ticket-prices-inner-section-img"> <img alt="Photo of Phone in Hand" srcset= "https://s.axsqa.com/uploads/5f4fea4465667-group-13@2x.png 442w, https://s.axsqa.com/uploads/5f4ea66a3e41a-phone-in-hand-uk.png 874w" src="https://s.axsqa.com/uploads/5f4ea66a3e41a-phone-in-hand-uk.png"> </div> </div> </div> </div> <div class="fan-guide-ticket-types-section fan-guide-inner-section"> <p class="bolded" style="margin-bottom: 16px"> Offering Different Ticket Types </p> <p> Depending on the event, there can be a few different ticket types available. We clearly identify the ticket type during purchase so you always know exactly what you’re getting. </p> <div class="fan-guide-ticket-types-inner-section"> <div class="ticket-types-section-column"> <div class="ticket-types-section-column-img-wrapper"> <img alt="Photo of Tickets" class="ticket-types-section-column-img" src="https://s.axsqa.com/uploads/5e3b662d0cfb6-standard-tickets.jpg"> <div class="ticket-types-section-column-title bolded"> Standard Tickets</div> </div> <div style="font-size: 15px"> These are regular tickets (not premium or resale) with prices set by the venue, team, or promoter. The price of a standard ticket is commonly called “face value.” </div> </div> <div class="ticket-types-section-column"> <div class="ticket-types-section-column-img-wrapper"> <img alt="Photo of Premium Tickets" class="ticket-types-section-column-img" src="https://s.axsqa.com/uploads/5e3b664a4592a-axs-premium.jpg"> <div class="ticket-types-section-column-title bolded"> AXS Premium </div> </div> <div style="font-size: 15px"> Some event partners offer AXS Premium tickets, which give fans easy access to great seats at market-value prices. These tickets are available for select events and their prices can change at any time. If available, you’ll see them clearly labelled as “AXS Premium.” </div> </div> <div class="ticket-types-section-column"> <div class="ticket-types-section-column-img-wrapper"> <img alt="Photo of VIP Packages" class="ticket-types-section-column-img" src="https://s.axsqa.com/uploads/5e3b6672b77f9-vip-packages.jpg"> <div class="ticket-types-section-column-title bolded"> VIP Packages </div> </div> <div style="font-size: 15px"> Certain events offer VIP packages that include tickets along with other perks, such as exclusive merchandise, meet-and-greets, and more. Our event partners decide if packages will be available, what they’ll include, and how much they’ll cost. </div> </div> <div class="ticket-types-section-column"> <div class="ticket-types-section-column-img-wrapper"> <img alt="Photo of Resale Packages" class="ticket-types-section-column-img" src="https://s.axsqa.com/uploads/5e3b6692009af-resale-tickets.jpg"> <div class="ticket-types-section-column-title bolded"> Resale Tickets </div> </div> <div style="font-size: 15px"> These are tickets listed for sale by fans at prices set to no more than 10% above price paid. If the venue, team, or promoter allows resale for an event, you’ll see these tickets clearly labelled as “resale.” There are never speculative or fraudulent listings on AXS, so you’ll always receive 100% authentic tickets. </div> </div> </div> </div> <div class="fan-guide-refunds-section"> <div class="fan-guide-inner-section"> <p class="bolded" style="margin-bottom: 16px"> Issuing Refunds When Needed </p> <p> Once you complete a purchase, your order cannot be refunded unless the event is cancelled or, in some cases, postponed. If your event is cancelled, we’ll automatically refund the payment method used for purchase, and if your event is rescheduled, your tickets will still be valid for the new event date. We’ll email the new date to you as soon as we have it, and if you can’t make it, you will need to contact us to claim a refund. At The O2 & The SSE Arena, Wembley, you can always sell the tickets to another fan if the new date doesn’t work for you. </p> <p class="bolded" style="margin-bottom: 16px; margin-top:40px"> Delivering Tickets to Fans </p> <p style="padding-bottom: 16px"> For each event, the event partner decides which ticket delivery methods will be available. These are the most common options: Standard Mail, collect at box office, e-ticket, and most popularly at The O2 & The SSE Arena, Wembley - AXS Mobile ID. Below, we’ll talk more about AXS Mobile ID, the secure and unique digital code for your tickets. While exact delivery times vary by event and delivery method, you’ll always receive your tickets in time for your event. </p> </div> <svg viewBox="0 0 1440 470"> <use xlink:href="#fan-guide-ticketing-reimagined-section-top-wedge"></use> </svg> </div> <div id="ticketing-reimagined-section" class="fan-guide-ticketing-reimagined-section"> <div class="fan-guide-inner-section"> <div class="vertical-center-align"> <svg style="border-radius:50%; width:24px; height:24px; transform: rotate(180deg); margin-right:8px; color: #091746" viewBox="0 0 24 24"> <use xlink:href="#down-arrow-white"></use> </svg> <a href="#ticketing-basics"> Ticketing Basics </a> </div> <h2 class="ticketing-reimagined-section-title main-title">Ticketing Reimagined </h2> <h3> Improving the Fan Experience </h3> <p style="margin-bottom:30px"> From fighting automated bots to protecting fans from fraudulent tickets, we’re making every aspect of ticketing fairer, safer, and more convenient. </p> <p> Here are some of the products and services we’ve developed recently, and we’re not stopping here. Our teams are hard at work finding new ways to deliver even better experiences for fans. </p> </div> <svg viewBox="0 0 1440 363"> <use xlink:href="#fan-guide-ticketing-reimagined-section-bottom-wedge"></use> </svg> </div> <div class="fan-guide-axs-mobile-section"> <div class="axs-mobile-img-container"> <img alt="Photo of Concert" src="https://s.axsqa.com/uploads/5e3dad42c2ecb-BlackPInk_Gradient.png" class="group-concert-img"> </div> <div class="fan-guide-inner-section"> <h3>We’re bringing big changes to our industry.</h3> <p class="bolded" style="margin-bottom: 16px"> AXS Mobile ID </p> <div class="axs-mobile-inner-section"> <div class="axs-mobile-inner-section-column"> <p> Every ticket purchased on AXS is guaranteed real and authentic, but too many tickets on other sites are fraudulent. Working with our event partners, we’re taking real steps to end this problem. </p> <p> When you first create an account on AXS, you’re given an AXS Mobile ID, the secure and unique digital code for your tickets. </p> </div> <div class="axs-mobile-inner-section-column angled-phone-container"> <img alt="Photo of Mobile Device" class="axs-mobile-angled-phone" src="https://s.axsqa.com/uploads/5e3b66c3b0a55-upright-angled-phone.png"> </div> <div class="axs-mobile-inner-section-column"> <p> If available for your event, you’ll be able to use your tickets with a simple scan of your AXS Mobile ID in the AXS app – no paper tickets required. Your AXS Mobile ID updates every 60 seconds, which makes it impossible to counterfeit and sell to unsuspecting fans on other sites. </p> </div> </div> </div> <svg class="features-section-top-wedge" viewBox="0 0 1440 454"> <use xlink:href="#features-section-top-wedge"></use> </svg> </div> <div class="fan-guide-features-section"> <div class="fan-guide-features-inner-section fan-guide-inner-section"> <p class="bolded" style="margin-bottom: 16px;"> Bot Prevention & Waiting Rooms </p> <p style="margin-bottom: 30px"> For popular events, there are often thousands and thousands of fans trying to get the same tickets. On top of that, some people use ticket-buying “bots” to get tickets with the sole intention of reselling them later for a profit. </p> <p> To help more real fans get tickets, we’ve invested heavily in technology that stops bots from using our site. For example, many events offer waiting rooms that fans can join shortly before tickets go on sale. Once the waiting room opens, we weed out the bots and then randomly choose fans to search for tickets. While tickets are not guaranteed, the waiting room allows more real fans like you to get a fair shot at seats. </p> <p class="bolded" style="margin-bottom: 16px; margin-top: 64px"> Transferring Tickets </p> <p style="margin-bottom:30px"> When you buy tickets for friends or family, there’s no need to hand-deliver tickets or wait outside the venue for everyone to show up. Now you can quickly transfer tickets before the event. You’ll see the option to transfer next to the ticket in your account on our site or app. </p> <p> For some events, our event partners have chosen not to make transfers or shares available. If a ticket is non-transferable, you’ll be notified during purchase. Transfer is available at The O2 and The SSE, Arena, Wembley </p> </div> <svg class="features-section-bottom-wedge" viewBox="0 0 1440 331"> <use xlink:href="#features-section-bottom-wedge"></use> </svg> <img alt="Photo of Concert" src="https://s.axsqa.com/uploads/5e3b64897d075-group-concert-2.jpg"> </div> <div class="fan-guide-selling-tickets-section"> <div class="fan-guide-selling-tickets-inner-section fan-guide-inner-section"> <p class="bolded" style="margin-bottom: 16px;">Selling tickets</p> <p style="margin-bottom: 30px"> You’ve been looking forward to an event for weeks, but then something comes up and you can’t make it. It’s a difficult situation but the good news is we’ve made it easy to sell your tickets for many events on AXS. While it’s up to the venue, team, or promoter to allow resale for an event, it’s becoming more and more common. </p> <p> Unlike many other sites, you don’t need to upload tickets or enter seat info. Simply hit the Sell button next to the tickets in your account and create your listing in a few quick steps. If your tickets sell, we’ll email to let you know and collect your payment from the buyer. The seller will receive payment through the same method made at purchase. Please note, the seller will not be paid until 10 working days post the event taking place. With AXS, fans have a safe, simple and official way to sell tickets. </p> </div> <svg class="fan-guide-selling-tickets-section-bottom-wedge fan-guide-ticketing-section-bottom-wedge" viewBox="0 0 1440 331"> <use xlink:href="#fan-guide-selling-tickets-section-bottom-wedge"></use> </svg> </div> <div class="fan-guide-download-app-section"> <div class="fan-guide-inner-section"> <h2 class="bolded" style="color: #6400ed; font-size: 36px; margin-bottom: 30px; margin-top: 60px"> Download the App </h2> <p style="margin-bottom:60px"> We’ve put all of these new features and services into one powerful app. Available for iOS and Android, the AXS app makes it easy for fans to discover events and get seats as well as transfer and sell tickets. Most importantly, the AXS app allows you to enter many events with a scan of your AXS Mobile ID, the digital code for your AXS Mobile ID Delivery tickets. </p> <div class="fan-guide-download-app-inner-section"> <div style="margin-right: 24px"> <img alt="Photo of Mobile Device" src="https://s.axsqa.com/uploads/5f485322044d4-axs-mobile-app@2x.jpg"> </div> <div style= "margin-bottom: 30px"> <svg class="square-axs-logo" viewBox="0 0 119 119" style="width: 117px; height: 117px;"> <use xlink:href="#square-axs-logo"></use> </svg> <div class="h-margin-top-sm"> <a href="https://itunes.apple.com/us/app/axs/id679805463"> <img alt="iOS App Store" src="https://s.axs.com/axs/bundles/aegaxs/images/apple-store_1x.png"> </a> </div> <div class="h-margin-top-sm"> <a href="https://play.google.com/store/apps/details?id=com.axs.android&hl=en"> <img alt="Google Play Store" src="https://s.axs.com/axs/bundles/aegaxs/images/google-play_1x.png"> </a> </div> </div> </div> </div> </div> <div class="fan-guide-faq-section"> <div class="fan-guide-faq-inner-section fan-guide-inner-section"> <h2 class="" style="font-size: 48px; color:#00a7a3; margin-bottom:40px">Have Questions?</h2> <p class="bolded"> Visit Our Help Page </p> <p style="font-size: 16px; margin-top: 16px">Find additional info and answers to all sorts of ticketing questions in our FAQs.</p> <a href="https://support.axs.com/hc/en-gb" class="faq-btn-class">VIEW FAQS</a> </div> </div> <svg xmlns="http://www.w3.org/2000/svg" style="height: 0; width:0; margin:0; padding:0; position: absolute"> <symbol id="down-arrow-white" viewBox="0 0 24 24"> <g fill="#007dff" fill-rule="evenodd"> <path d="M0 0h24v24H0z"/> <path fill="currentColor" d="M7.41 8.84L12 13.42l4.59-4.58L18 10.25l-6 6-6-6z"/> </g> </symbol> <symbol id="fan-guide-partners-section-bottom-wedge" viewBox="0 0 1440 457"> <g fill="#11225F" fill-rule="evenodd"> <path fill-opacity=".75" d="M0 344.268L1440 0v457H0z"/> <path fill-opacity=".5" d="M0 106l1440 219.366V457H0z"/> <path d="M0 344v113h1440V325L608.697 198.737z"/> </g> </symbol> <symbol id="fan-guide-partners-section-top-wedge" viewBox="0 0 1440 389"> <g fill="#fff" fill-rule="evenodd"> <path fill-opacity=".75" d="M1440 389V20H0l1 77.086z"/> <path fill-opacity=".5" d="M0 299L1439 29l1-25H0z"/> <path d="M0 0h1440v28L517.594 201.883 0 97.086z"/> </g> </symbol> <symbol id="fan-guide-ticket-prices-section-bottom-wedge" viewBox="0 0 1440 212"> <g fill="#F6F6F6" fill-rule="evenodd"> <path fill-opacity=".75" d="M1440 202.47L0 28.715V212h1440z"/> <path fill-opacity=".5" d="M1440 .421L0 203.564v7.717h1440z"/> <path d="M1440 202.512V212H0l.75-12.375 667.279-90.303z"/> </g> </symbol> <symbol id="fan-guide-ticket-prices-section-top-wedge" viewBox="0 0 1440 319"> <g fill="#11225F" fill-rule="evenodd"> <path fill-opacity=".5" d="M0 112.732L1440 313V0H0z"/> <path fill-opacity=".75" d="M0 319l1440-187.366V0H0z"/> <path d="M0 113V0h1440v132l-673.745 87.297z"/> </g> </symbol> <symbol id="fan-guide-ticketing-reimagined-section-bottom-wedge" viewBox="0 0 1440 363"> <g fill="none" fill-rule="evenodd"> <path fill="#11225F" fill-opacity=".75" d="M1440 98.09L0 307.09V0h1440z"/> <path fill="#11225F" fill-opacity=".5" d="M1440 363L0 129V0h1440z"/> <path fill="#091746" d="M1440 98.09V0H0v129l578.897 94.068z"/> </g> </symbol> <symbol id="fan-guide-ticketing-reimagined-section-top-wedge" viewBox="0 0 1440 470"> <g fill="none" fill-rule="evenodd"> <path fill="#11225F" fill-opacity=".75" d="M0 384.896L1440 125v345H0z"/> <path fill="#11225F" fill-opacity=".5" d="M0 0l1440 370.694V470H0z"/> <path fill="#091746" d="M0 384.638V470h1440v-99.715L879.43 226z"/> </g> </symbol> <symbol id="fan-guide-ticketing-section-bg-mobile" viewBox="0 0 375 627"> <defs> <linearGradient id="hello1" x1="1.566%" x2="97.809%" y1="51.391%" y2="51.391%"> <stop offset="0%" stop-color="#6400ED"/> <stop offset="100%" stop-color="#D900FF"/> </linearGradient> <linearGradient id="hello2" x1="97.801%" x2="1.551%" y1="51.391%" y2="51.391%"> <stop offset="0%" stop-color="#6400ED"/> <stop offset="100%" stop-color="#D900FF"/> </linearGradient> <linearGradient id="hello3" x1="1.589%" x2="97.809%" y1="51.391%" y2="51.391%"> <stop offset="0%" stop-color="#6400ED"/> <stop offset="100%" stop-color="#D900FF"/> </linearGradient> </defs> <g fill="none" fill-rule="evenodd"> <path fill="#D900FF" fill-opacity=".55" d="M375 56.323v106H0z"/> <path fill="#6400ED" fill-opacity=".8" d="M0 .323l375 154.945v7.055H0z"/> <path fill="url(#hello1)" d="M0 528.6v2.077l375-.52v-7.272l-141.725-58.208z" transform="translate(0 -368.354)"/> <path fill="url(#hello2)" d="M0 83.354h375v384H0z" transform="rotate(-180 187.5 313.5)"/> <path fill="#D900FF" fill-opacity=".5" d="M0 548.646l375 78v-84H0z"/> <path fill="#6400ED" fill-opacity=".7" d="M0 606.646l159.959-24.777L375 548.561v-4.915H0z"/> <path fill="url(#hello3)" d="M0 78.4v5.954h375V78.66L160.168 45.354z" transform="matrix(1 0 0 -1 0 627)"/> <text x="5%" y="140" fill="#fff" font-size="1em" font-familt="EuclidCircularRegular"> <tspan fill="#43eea1" font-size="2.3em" font-family="EuclidCircularBold">Fan’s Guide</tspan> <tspan x="5%" y="180" fill="#43eea1" font-size="2.3em" font-family="EuclidCircularBold">to Ticketing</tspan> <tspan x="5%" y="220" font-size="1.3em" font-family="EuclidCircularMedium">Go Behind the Scenes with AXS</tspan> <tspan x="5%" y="260"> You might know every piece of trivia about </tspan> <tspan x="5%" y="280"> your favourite band or team, but when it </tspan> <tspan x="5%" y="300">comes to ticketing for their events, you </tspan> <tspan x="5%" y="320">have questions. What’s a presale exactly? </tspan> <tspan x="5%" y="340">What’s the difference between standard </tspan> <tspan x="5%" y="360"> and resale tickets? </tspan> <tspan x="5%" y="400"> We’re here to give you an inside look at </tspan> <tspan x="5%" y="420"> how ticketing works and show you what </tspan> <tspan x="5%" y="440">AXS is doing to improve the fan experience </tspan> <tspan x="5%" y="460">before, during, and after events.</tspan> </text> </g> </symbol> <symbol id="features-section-bottom-wedge" viewBox="0 0 1440 331"> <g fill="none" fill-rule="evenodd" transform="matrix(1 0 0 -1 0 331)"> <path fill="#FFF" fill-opacity=".75" d="M0 354.878l1440-355V913.01L0 1224.995z" mask="url(#b)" transform="rotate(-180 720 612.439)"/> <path fill="#FFF" fill-opacity=".5" d="M0 63l1440 439v795L0 1050.646z" mask="url(#b)" transform="rotate(-180 720 680)"/> <path fill="#FFF" d="M0 363.725V924.37l798.077 136.545L1440 921.857V375.725L774.408 172.803z" mask="url(#b)" transform="rotate(-180 720 616.862)"/> </g> </symbol> <symbol id="features-section-top-wedge" viewBox="0 0 1440 454"> <g fill="none" fill-rule="evenodd" transform="matrix(1 0 0 -1 0 454)"> <path fill="#FFF" fill-opacity=".75" d="M0-488.122l1440-355V70.01L0 381.995z" mask="url(#b)" transform="rotate(-180 720 -230.561)"/> <path fill="#FFF" fill-opacity=".5" d="M0-780l1440 439v795L0 207.646z" mask="url(#b)" transform="rotate(-180 720 -163)"/> <path fill="#FFF" d="M0-479.275V81.37l798.077 136.545L1440 78.857v-546.132L774.408-670.197z" mask="url(#b)" transform="rotate(-180 720 -226.138)"/> </g> </symbol> <symbol id="have-questions-bg" viewBox="0 0 1440 681"> <g fill="#0054A1" fill-rule="evenodd"> <path d="M1441 681H0V393h1441z"/> <path fill-opacity=".75" d="M0 382.636L1441 125v342H0z"/> <path fill-opacity=".5" d="M0 0l1441 368.328V467H0z"/> <path d="M0 381.732V399h1441v-31.468L880.041 224z"/> </g> </symbol> <symbol id="fan-guide-ticketing-section-bg" viewBox="0 0 1440 1043"> <defs> <linearGradient id="hola1" x1="98.352%" x2="0%" y1="51.391%" y2="51.391%"> <stop offset="0%" stop-color="#6400ED"/> <stop offset="100%" stop-color="#D900FF"/> </linearGradient> <linearGradient id="hola2" x1="1.589%" x2="97.809%" y1="51.391%" y2="51.391%"> <stop offset="0%" stop-color="#6400ED"/> <stop offset="100%" stop-color="#D900FF"/> </linearGradient> <linearGradient id="hola3" x1="1.589%" x2="97.809%" y1="51.391%" y2="51.391%"> <stop offset="0%" stop-color="#6400ED"/> <stop offset="100%" stop-color="#D900FF"/> </linearGradient> </defs> <g fill="none" fill-rule="evenodd"> <path fill="url(#hola1)" d="M0 312h1440v111H0z" transform="rotate(-180 720 521.5)"/> <path fill="#D900FF" fill-opacity=".55" d="M1440 215v407H.514z"/> <path fill="#6400ED" fill-opacity=".8" d="M0 0l1440 593v27H0z"/> <path fill="url(#hola2)" d="M0 666.118v8l1440-2v-28L895.778 420z" transform="translate(0 -51.118)"/> <path fill="#D900FF" fill-opacity=".5" d="M.514 744L1440 1043V721H.514z"/> <path fill="#6400ED" fill-opacity=".7" d="M0 967.553l614.24-95.784L1440 743v-19H0z"/> <path fill="url(#hola3)" d="M0 299v23h1440v-22L615.046 171.354z" transform="matrix(1 0 0 -1 0 1043)"/> <text x="10%" fill="#fff" font-size="1em" font-familt="EuclidCircularRegular"> <tspan x="10%" y="450" fill="#43eea1" font-size="3.1em" font-family="EuclidCircularBold">Fan’s Guide to Ticketing</tspan> <tspan x="10%" y="500" font-size="1.5em" fill="#fff" font-family="EuclidCircularMedium">Go Behind the Scenes with AXS</tspan> <tspan x="10%" y="600"> You might know every piece of trivia about your favourite band or team, but when it comes to </span> <tspan x="10%" y="625"> ticketing for their events, you have questions. What’s a presale exactly? What’s the difference </tspan> <tspan x="10%" y="650"> between standard and resale tickets? </tspan> <tspan x="10%" y="685"> We’re here to give you an inside look at how ticketing works and show you what AXS is doing to </span> <tspan x="10%" y="710"> improve the fan experience before, during, and after events.</tspan> </text> </g> </symbol> <symbol id="fan-guide-selling-tickets-section-bottom-wedge" viewBox="0 0 1440 331"> <defs> <path id="xo7dbgu5la" d="M0 0H1440V331H0z"/> </defs> <g fill="none" fill-rule="evenodd" transform="matrix(-1 0 0 1 1440 0)"> <path fill="#FFF" fill-opacity=".75" d="M0 354.878L1440 -0.122 1440 913.01 0 1224.995z" mask="url(#rqivo1jhfb)" transform="rotate(-180 720 612.439)"/> <path fill="#FFF" fill-opacity=".5" d="M0 63L1440 502 1440 1297 0 1050.646z" mask="url(#rqivo1jhfb)" transform="rotate(-180 720 680)"/> <path fill="#FFF" d="M0 363.725L0 924.371 798.077 1060.916 1440 921.857 1440 375.725 774.408 172.803z" mask="url(#rqivo1jhfb)" transform="rotate(-180 720 616.862)"/> </g> </symbol> <symbol id="square-axs-logo" viewBox="0 0 119 119"> <defs> <path id="lpkadz4f6a" d="M89.121 0C106.031 0 117 10.969 117 27.879V89.12C117 106.031 106.031 117 89.121 117H27.88C10.969 117 0 106.031 0 89.121V27.88C0 10.969 10.969 0 27.879 0H89.12z"/> <path id="nqj5obo0gc" d="M0 0.002L28.748 0.002 28.748 32.901 0 32.901z"/> </defs> <g fill="none" fill-rule="evenodd" transform="translate(1 1)"> <mask id="unts5gt8lb" fill="#fff"> <use xlink:href="#lpkadz4f6a"/> </mask> <use fill="#FFF" stroke="#979797" stroke-width="2" xlink:href="#lpkadz4f6a"/> <g mask="url(#unts5gt8lb)"> <g> <path fill="#0055A0" d="M82.906 13.54c-1.652-.43-3.611-.87-5.261-1.311-.33-.088-4.13-1.032-4.13-3.236 0-2.495 3.099-2.88 5.196-2.88 2.585 0 5.896.981 6.865 1.386.97.405 1.35.075 1.837-.501l3.032-3.587c.185-.22.182-.71-.334-.935 0 0-5.557-2.43-11.158-2.43-2.88 0-5.277.196-7.635 1.18-2.334.975-5.625 3.36-5.625 8.312 0 6.657 5.049 8.263 7.501 8.99 1.882.56 7.25 1.485 8.747 2.566 1.087.785 1.416 2.027 1.174 3.21-.285 1.39-1.89 2.596-5.728 2.596-3.068 0-5.05-.76-8.041-2.221-.775-.379-.877-.384-1.341.157l-3.15 3.665c-.477.554-.821.99-.033 1.445 1.502.866 7.91 3.478 13.43 3.478C84.45 33.424 91 31.03 91 23.114c0-3.819-1.445-7.842-8.094-9.573" transform="translate(13 41)"/> <g transform="translate(13 41) translate(0 .028)"> <mask id="ae6tt5lpzd" fill="#fff"> <use xlink:href="#nqj5obo0gc"/> </mask> <path fill="#0055A0" d="M18.684 24.774c-1.209 1.631-2.91 2.447-5.104 2.447-1.456 0-2.609-.419-3.46-1.258-.848-.84-1.274-1.967-1.274-3.385 0-1.903.614-3.245 1.843-4.029 1.228-.782 5.136-1.074 5.136-1.074.746-.056 1.97-.101 2.716-.101h.598c.748 0 1.359.174 1.359.811 0 2.487-.606 4.957-1.814 6.589M14.743.002C8.227.002 3.867 1.856 2.91 2.257c-.609.256-.573.742-.388.962l3.032 3.587c.67.792 1.057.773 1.682.558.017-.006 3.07-1.291 7.507-1.291 1.89 0 3.315.35 4.295 1.021 1.327.908 1.35 2.47 1.445 3.41.064.629-.596.968-1.344.968h-4.396c-5.028 0-8.743.872-11.142 2.615C1.2 15.831 0 18.531 0 22.186c0 3.377 1.006 6.006 3.02 7.89 2.013 1.883 4.894 2.825 8.434 2.825 3.562 0 6.53-1.226 9.041-4.34.639-.793 1.066-.132 1.066-.132l2.823 3.274s.02.024.057.06c.113.11.39.328.794.328h2.742c.478 0 .766-.253.77-.614V14.213c0-5.334-1.042-9.035-3.133-11.107C23.527 1.038 19.902.002 14.743.002" mask="url(#ae6tt5lpzd)"/> </g> <path fill="#0055A0" d="M66.13 1.334c.425-.496.236-.897-.42-.897H51.893c-.492 0-1.077.354-1.3.787L49.5 3.372l4.361 12.233L66.13 1.334zM62.867 38.156l-18.97-36.67C43.598.91 42.82.437 42.161.437H28.54c-.655 0-.846.401-.42.897l13.15 15.555-7.257 14.176c-.296.579 0 1.053.656 1.053h3.86c.537 0 .85-.387.85-.387l7.283-8.464 12.577 14.89c.005.006.69.84 1.462.84h1.66c.222 0 .945.007.506-.841" transform="translate(13 41)"/> </g> </g> </g> </symbol> </svg> </div>